Connect the tools you already use, so nobody retypes data

System integration means connecting the software a business already uses, so data entered in one tool reaches the others without anyone retyping it. For a growing company that usually means a Shopify store, a CRM, an ERP or accounting system, lead platforms and payments. Each connection agrees what a record means on both sides, checks the data before it moves and shows failed transfers to someone who can fix them.

Use a ready-made connector or a no-code automation tool when it already links the systems you need, copes with your volume and stays affordable. A custom integration makes sense when no connector covers one of your systems, when records need checking or reshaping before they move, or when a failed transfer has to reach a named person. We tell you which applies on the first call.

Yes, where each system offers an API. For Miraya, a German fashion manufacturer, products come from the brand's Shopify store, orders go back to Shopify for fulfilment, and each buyer and order is recorded in Miraya's CRM automatically. For an ERP, we first agree which system holds the master record for products, stock, prices and orders, which way each record moves, and what happens when the two disagree.

In delivered projects we have connected Yelp, Google LSA and Thumbtack for InstantResponse, with the WhatsApp API and Stripe in the same platform, and Shopify and Miraya's own CRM for Miraya Live. Other systems, including ERPs, accounting tools and marketplaces, can be connected when they offer an API or another reliable way to exchange data. We check each one's access rules and limits during scoping.

The timeline is set during scoping, once the systems, the records that move between them and the rules for failures are agreed. We start with one named workflow, such as new enquiries reaching your CRM with their source and an owner, and deliver that first, so someone on your team can run and check it without us. Further connections follow, and the estimate states the timeline before any build starts.

On the first call we talk through the workflow that costs your team the most time, the systems it touches and what a useful first result would look like. The build is quoted after scoping, from that agreed list of systems and rules, so the price reflects your setup rather than a package.

Automation helps with jobs that follow a rule: assigning a new lead, notifying the person responsible, starting the next step when a status changes, or drafting a first reply. A person stays in charge where judgement matters, such as what is sent to a customer or how a disputed order is put right. We agree each rule with the team that runs the process and show them how to check it.

Your data stays in your own systems, and your company owns the code. That is written into the contract before the build starts. We recommend that every API key and platform account sits in an account your business controls. An integration stops working if the account holding its key is closed or suspended, so we settle who holds each key before any connection is built.

After launch we agree support and the next connections with you. Integrations need ongoing care, because the platforms they connect change their APIs, sometimes without notice, and a change on their side can stop data moving. Support covers fixing those breaks and adding systems as the business changes. With Miraya the work continued: LNOKS now develops and maintains Miraya's own CRM.